Knowledge Management approach in an Enterprise consists of

1. Document Management
2. Collaboration tools such as Blog, Wiki, Fourms, RSS, Syndication
3. Content Management

The problems and challenges in this traditional approach are

• Contents from segregated sources
• No automatic collection and classification of content
• Gathering only data and information, no conclusive knowledge
• Requires major cultural shift in the enterprise to build knowledge
• Costly IT solution and infrastructure

The solution of such challenges is – managing and creating Knowledge via Business Process.

The context of the content within an enterprise is mostly set through business processes, day to day tasks, standard business operations performed along with initiatives that are implemented within the business.

Knowledge Management within your business is far more efficient when content, information and knowledge is generated through automation of business workflows around common areas of interests such as projects, tasks, meetings, events, brands, products or customers.

Using fusionKM Platform we automate your business processes with an underlying goal of Knowledge Management. As the business workflows progresses, the content is collated with a context and stored in knowledge repositories. This content stored with a organization context becomes organizational knowledge over a period of time.

Solution Features

• Automation of Business Process
• Customized Task details
• Automatic content categorization, classification, context setting
• Document Management
• Project Management
• Timesheet
• User workspace including Dashboards, Document storage, Alerts and Notifications, Reports, Calendar, Task List
• Federated, Contextual Search
• Client Dashboard and Workspace
• Departmental Dashboard and Workspace
• Organization Dashboard and Workspace
• No culture change required for gathering knowledge
• Replicates current Organization hierarchy
• Automatic collation of content, contextualize – prepare knowledge
• Knowledge building through Web 2.0 Collaboration

AdUniverse is the Advertising Industry vertical specific solution of fusionKM Workflow based Knowledge Management.