IDL (India Digital Life Style Pvt. Ltd.) is one of the largest importers and distributors of lifestyle & IT products in India. IDL have strategic tie ups with renowned brands and groups such as Sony, Panasonic, Asus, YES, Orion etc. and major retail chains including Reliance, Planet-M, Future Bazaar, TV-18, Metro and Tata Croma etc. for product distribution.
IDLDPL approached InfoAxon to help better manage their business growth. InfoAxon provided a Collaboration and Knowledge Sharing Platform to IDLDPL to help:

• Manage their growing distribution network,
• Increase collaboration among sales and operations teams
• Share business knowledge, and
• Increase the productivity of their workers

Customer Name : India Digital Lifestyle

Industry: Consumer Electronics

Geography: India

Business Need: IDL wanted to move quickly to address the new market opportunities and expand fast. However they were not looking forward to keep increasing their head count to manage the growth. Instead they wanted to make their current operations more efficient and agile.

They also realized the current communication, collaboration and knowledge management mechanisms within their teams especially sales, marketing and operations didn’t facilitate team collaboration, information findability and its re-use, and knowledge sharing. Most sales collateral and marketing documents were sent via e-mail, crowding inboxes and causing confusion about who had the most current information. The shared drives used for sharing content wasn’t sufficient, either resulting to lower efficiency and productivity.

Solution Title : Collaboration and Knowledge Sharing Platform

Solution Summary : InfoAxon leveraged its Collaborative Content Management Platform (AxonShare) to implement a ‘Collaboration and Knowledge Sharing solution for IDL. It helped IDL collaboratively create, manage, and share organizational knowledge. The solution provides following capabilities to IDL:

• Creation of IDL Intranet with separate collaboration spaces for each department like Finance, HR, Sales etc.
• Centralized and searchable shared ‘Document Library’ for storage of organizational digital assets such as documents, worksheets, content, images etc.
• Collaboration using Shared Calendars, Forums, Blogs, Wikis etc.
• Advanced Search capabilities to locate the relevant digital asset.